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Consumer Complaints in India

Was your recent visit to an expensive restaurant  a disaster ? You found a dead rat near your seat ? Or may be purchased something from a store that doesn't work after you reached home ?  You are now angry and want to go to every forum and yell out against the seller. I know, I can understand your frustration!!. You may always rush to the usual channels like facebook or twitter, but apart from writing negative reviews on social media, the right thing to do is to raise a consumer complaint.

Unfortunately, google points to so many privately owned complaint boards, that people are often confused with their effectiveness. After doing some online research and checking for a government owned solution, I landed on this site. Obviously, I haven't used this service so far. So let me know if it is useful. 
Website:

https://consumerhelpline.gov.in/
Mentioned above is the website for Department of Consumer Affairs Ministry of Consumer Affairs, Food & Public Distribution, Government of Ind…